Learning A-Z

How to reset your password to regain access to your Learning A-Z product

Resetting Your Password

This article provides a guide for users who have forgotten their Learning A-Z login information and are experiencing difficulties.

Troubleshooting Teacher Login Issues

Difficulty Logging In through Mobile App

This article explains how to clear your browser's cache to resolve issues with Learning A-Z websites and the Kids A-Z app.

Clear Cache and Cookies

Basic troubleshooting steps to help resolve issues with the Kids A-Z mobile app

Troubleshooting the Kids A-Z Mobile App

Enabling Cookies

Mobile App Doesn't Load Correctly

No Access to Microphone through Mobile App

Kids A-Z App Compatibility

Platform Compatibility - Teacher

Permitting Access to Our Sites

Resource Compatibility

Recording Problems

Running a Traceroute and Ping

Troubleshooting Slowness

Updating Your Device

Troubleshooting Projectable Resources

System Requirements

Class Chart Not Updating or Not Loading through Mobile App

Projectable Resources

Printing Student Resources

Trouble Printing Resources

The article provides troubleshooting steps for when images in your printed files appear upside down.

Troubleshooting Upside-Down Images in Printed Files

Double-Sided Version Printing Upside Down

Print Out Does Not Match File

Assembling Resources

This article provides a guide for resetting passwords or retrieving usernames for various users of the Learning A-Z platform, including admins, teachers, parents, and students.

How to Reset Your Password or Username

How to check the operating system version on devices

Troubleshooting

Privacy Policy

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.