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Troubleshooting
26 articles
Resetting Your Password
Login Difficulties
Difficulty Logging In through Mobile App
Clear Cache and Cookies
Troubleshooting the Kids A-Z Mobile App
Enabling Cookies
Mobile App Doesn't Load Correctly
No Access to Microphone through Mobile App
Kids A-Z App Compatibility
Platform Compatibility - Teacher
Permitting Access to Our Sites
Resource Compatibility
Recording Problems
Running a Traceroute and Ping
Troubleshooting Slowness
Updating Your Device
Troubleshooting Projectable Resources
System Requirements
Class Chart Not Updating or Not Loading through Mobile App
Projectable Resources
Printing Student Resources
Trouble Printing Resources
Images Print Upside Down
Double-Sided Version Printing Upside Down
Print Out Does Not Match File
Assembling Resources