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Clear Cache and Cookies

This article explains how to clear your browser's cache to resolve issues with Learning A-Z websites and the Kids A-Z app.

Written by Jeremy Brown

Clearing the cache on your browser or app can fix issues like pages not loading correctly, free up storage space, improve performance, and ensure you see the most recent version of a website or app. This helps enhance your overall browsing experience and avoid potential glitches.

Clearing Your Browser's Cache

Steps to Clear Cache:

  1. Choose Your Browser for step-by-step instructions:

  2. After Clearing Cache:

    • Restart all browser windows.

    • You might need to restart your computer.

Recommended Browsers:

Chrome, Edge, and Firefox work best. If you're using Internet Explorer, or Safari, try switching to Chrome, Edge, or Firefox.

Clearing The Kids A-Z App's Cache

For Mobile Devices:

  1. Use the Kids A-Z App:

    • Don't use a browser; use the app.

  2. Clear App Cache:

    • iPad, iPhone, or iPod:

      1. Close the Kids A-Z app.

      2. Go to Settings.

      3. Tap the Kids A-Z app.

      4. Toggle "Reset Cache" to green.

      5. Restart your device.

    • Android:

      1. Open Settings.

      2. Select Apps or Application Manager.

      3. Tap Kids A-Z.

      4. Tap Storage.

      5. Tap CLEAR CACHE.

      6. Restart your device.

    • Kindle:

      1. Open Settings.

      2. Select Apps & Games.

      3. Tap Manage All Applications.

      4. Select Kids A-Z.

      5. Tap CLEAR CACHE.

      6. Restart your device.

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