Overview: The Kids A-Z app provides students with access to Learning A-Z resources on mobile devices. The app is free to download but requires an active license and registered login to Raz-Plus, Raz-Kids, Foundations A-Z, Science A-Z, Writing A-Z, or Vocabulary A-Z.
Common Issues and Solutions:
Installation and OS Update:
Uninstall the App:
iPad: Tap and hold the app icon until it wiggles, then click the "x" to remove.
Android: Select the Kids A-Z app from Application Settings and click "Uninstall."
Kindle: Tap and hold the app icon until the menu appears, then click "Remove from Device."
Reinstall: Download the app again from the appropriate app store.
Update OS: Ensure your device's operating system is up-to-date.
Apple iOS: Version 14 or higher.
Android: Version 7.0 or higher.
Kindle OS: Version 5 or higher.
System Requirements:
Storage: 91MB free storage.
RAM: 1GB RAM.
Note: If issues persist after updating the OS and reinstalling the app, connect to an agent for additional support.