As the registered user, you can update the district, school, or organization you are affiliated with from the Edit Profile tab of the My Account section. If you receive an error message after selecting the appropriate state, district, and school verify that all required fields in the Account Information section are completed before selecting update.
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If you do not see your district or school in either the Public or Private menus, select Not in this List from the bottom of the drop down menu and enter the appropriate school name in the School/Org field.
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If you are a parent, select -- No State or Province For My Location -- at the bottom of the State/Province drop down menu and type “Parent” in the School/Org field.
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If you are the account owner (license coordinator) update the name and email address of any of your registered users from the Manage Users tab of the My Account section.
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If you will be replacing the account owner, and you are the current coordinator, please see Current License Coordinator: Changing the License Coordinator. If you are not the current coordinator and need to replace your school/district coordinator, please see Non-Account Owner: Changing the License Coordinator. Or you can contact us via chat.
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​Please note: To remain in compliance with our Usage Policy and Terms of Service, contact information must be specific to the registered user.