As a License Coordinator, you can update the district, school, or organization information for any user on your account through the Edit Profile tab in the Account Management section. Registered users must contact their License Coordinator to request updates to their district, school, or organization details.
Error Message: If you receive an error after selecting the state, district, and school, ensure all required fields in the Account Information section are completed before clicking "Update".
School/District Not Listed: If your school or district is not in the Public or Private menus, select "Not in this List" from the drop-down menu and enter the appropriate school name in the School/Org field.
Parents: Select "-- No State or Province For My Location --" at the bottom of the State/Province drop-down menu and type “Parent” in the School/Org field.
Account Owners (License Coordinators): You can update the name and email address of any of your registered users from the Manage Users tab in the My Account section.
Replacing Account Owner: If you are the current coordinator, please see: Current License Coordinator: Changing the License Coordinator.
Non-Account Owners: If you are not the current coordinator and need to replace your school/district coordinator, please see:
Please note: To remain in compliance with our Usage Policy and Terms of Service, contact information must be specific to the registered user.