If you are not a current License coordinator for an account and need to update the License Coordinator, you will need to follow the below steps.
The steps below will require a form to be completed. If you want to expedite the process, you can download the form at the bottom of this article and fill it out before you start a chat.
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2. Select the blue chat icon in the lower right corner of the screen. |
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3. Choose “Chat with us” to start a new chat. |
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4. Click “I agree” if you agree to the disclaimer and continue with the process. If you do not agree, you will not be able to complete this process. |
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5. Because you are not logged in to a Learning A-Z product, we need to gather more information about you before authorizing this change.
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6. The next two prompts will ask for your Full Name and Email Address. Please provide them here so we can track your request. |
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7. In the list of options presented, choose “Replace License Coordinator”. After the next prompts, choose "Continue".
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8. You will be asked to complete a form to submit your request.
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9. Attach the completed form to the chat by first selecting the “Create Ticket” button and then select “Add File”.
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