NOTE: If you are the current License Coordinator of a Learning A-Z account but need to replace the LC on a different multi-license account, or are not a License Coordinator for any account, please see Non-Account Owner: Changing the License Coordinator.
1. Log into your Learning A-Z product. | |
2. Select the blue chat icon in the lower right corner of the screen. |
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3. Choose “Chat with us” to start a new chat.
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4. Click “I agree” if you agree to the disclaimer and continue with the process. If you do not agree, you will not be able to complete this process. |
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5. In the list of options presented, choose “Replace License Coordinator”. After the next prompts, choose "Continue". |
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6. You will be asked to complete a form to submit your request.
Follow the remaining prompts to complete the changes to your account. |
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Once updated, the new top-level coordinator will receive an email confirmation with their username, a link to set their password, and a few coordinator tips.