Current License Coordinator: Changing the License Coordinator

NOTE: If you are the current License Coordinator of a Learning A-Z account but need to replace the LC on a different multi-license account, or are not a License Coordinator for any account, please see Non-Account Owner: Changing the License Coordinator.

1. Log into your Learning A-Z product.	https://accounts.learninga-z.com
2. Select the blue chat icon in the lower right corner of the screen.
3. Choose “Chat with us” to start a new chat. Note: because you are logged in, we will recognize you as an authorized user to request this change.
4. Click “I agree” if you agree to the disclaimer and continue with the process. If you do not agree, you will not be able to complete this process.
5. In the list of options presented, choose “Replace License Coordinator”. After the next prompts, choose "Continue".
6. You will be asked to complete a form to submit your request. If you have already downloaded and filled out the form, you can select “The form is ready to be submitted”. If you have not completed the form, you can download it by choosing “I need the form”. Once the form is complete, you can re-start this process to upload the completed form. Follow the remaining prompts to complete the changes to your account.

Once updated, the new top-level coordinator will receive an email confirmation with their username, a link to set their password, and a few coordinator tips.

Creating a Co-License Coordinator

Transferring a License

Non-Account Owner: Changing the License Coordinator

Definition of Coordinator Accounts

When to Change the License Coordinator