If you've recently acquired or renewed your licenses and find yourself unable to assign one to a teacher, it's likely that the licenses have been assigned to you in your role as the License Coordinator.
Don’t worry, this can be solved in a couple easy steps!
Navigate to your Account Management page.
Select the “Manage Users” tab.
3. You should now see a list of your rostered teachers. Find your name at the top of the list, click the vertical ellipsis to the far right of your name, and select “Edit”.
4. On the next screen, uncheck the option “Have Product Access"; this will remove any allocated licenses from your username and free up those licenses.
5. Once you’ve done that, click “Update User” at the bottom. You should now be taken back to the Manage Users page, where you can now allocate those available licenses!
