General Product information and troubleshooting
Differences and usage information across platforms
By Jeremy1 author72 articles
- What are the differences between Reading A-Z, Raz-Kids, Raz-Plus, and Foundations A-Z?
- About our productsLearning A-Z’s award-winning websites offer resources to fill teaching gaps left by many reading, writing, and science education programs
- Educator Resources
- Conversion to Braille
- Powerful Duo: Raz-Plus and Foundations A-Z
- Tutoring and Mentoring Renamed to Reteach & Enrich
- Distance Learning Packs
- How to Download Reports/Customer Data – User Guide for Teachers
- Reviewing Student Progress & Data
- Reviewing Student Activity (In Basket)
- Platform Compatibility - Teacher
- Troubleshooting Account Owner Login IssuesLearn how to reset your password, recover your username, ensure email delivery, and prevent password reset links from expiring.
- System Requirements & Compatibility
- Permitting Access to Our Sites & Emails - Literacy Allow ListAllow list for email and domains for Learning A-Z Products
- Enabling Cookies
- Recording Problems
- Troubleshooting Slowness
- Running a Traceroute and Ping
- Print Out Does Not Match File
- Double-Sided Version Printing Upside Down
- Troubleshooting Upside-Down Images in Printed Files
- Troubleshooting Projectable Resources
- Teacher Guide: Add, Remove, Restore, or Edit Students on Your Class RosterStep-by-step instructions for managing your student roster in your teacher account.
- How to Reset Your Password or UsernameThis article guides admins, teachers, parents, and students on resetting passwords or retrieving usernames on the Learning A-Z platform.
- Raz-Kids Reading Placement Tool FAQ
- Recording a BookStudents can record themselves reading a book.
- Updating Login Information
- Updating Parent Access Account Information
- Resetting Parent Access Password
- Setting Up Parent Access
- Parent Portal on Kids A-Z
- Getting Started with Learning A-Z: A Guide for Parents
- Assembling Resources
- Difficulty Logging In through Mobile App
- Raz-Kids Edit Level Up Assignment
- Guide to Adding and Managing Children in Your Home Account.A Learning A-Z student roster is where you can add all the children living in the home.
- How To Chat With A RepresentativeThis article will help you chat with a representative by giving step by step on how to start a chat.
- How to Group Students in Your Teacher RosterThe article provides instructions on how to group students in your roster.
- Kids A-Z App Compatibility
- Why Did Learning A-Z Reorganize Its Content Library into Literacy Domains?
- Using Kids A-Z on a Mobile Device
- Transferring Students in Kids A-Z
- Teacher Resources on ELL
- Sharing Student Login InformationShare student login information with parents for Kids A-Z access at home.
- Parent Guide: Add, Remove, Restore or Edit Your Child on Your RosterStep-by-step instructions for managing your student roster in your home account
- Quiz Audio FunctionalityThis article provides a quick guide to ensure quiz audio functionality quizzes, including troubleshooting steps for common issues.
- Student Login InstructionsHow to log into the student portal on a web browser or mobile app.
- Teacher Functions on Mobile Devices
- Troubleshooting the Kids A-Z Mobile AppBasic troubleshooting steps to help resolve issues with the Kids A-Z mobile app
- Updating Student Info in Kids A-Z
- Vocabulary A-Z Predictive Text & Auto-Capitalization for iOS
- Trouble Printing Resources
- Setting Up Your Student Roster with Google ClassroomThis guide walks you through how to import your student roster from Google Classroom into your Learning A-Z account. This integration makes it easy to set up your class and…
- Restoring Students in Kids A-Z
- Printing Student Resources
- Previewing Digital ResourcesPreviewing Resources as a Student
- Parent License Access and Usage Guidelines
- New Student Login Experience
- Deleting Students in Kids A-Z
- Educator Login InstructionsThis article provides step-by-step instructions for educators to log into various Learning A-Z products
- How to Check and Update the Operating System on Your Device
- How to Log In to Your Family-Purchased LicenseHow to log in to your family purchased license in just a few simple steps.
- Missing or Lost Stars
- Mobile App Doesn't Load Correctly
- Class Chart Not Updating or Not Loading through Mobile App
- Clear Cache and CookiesThis article explains how to clear your browser's cache to resolve issues with Learning A-Z websites and the Kids A-Z app.
- No Access to Microphone through Mobile AppThe Kids A-Z app requires access to the microphone. You may need to adjust the microphone privacy settings in the app.
- Kids A-Z Student Incentive Program
- Finding ELL Resources
- How to Log In to Your Parent Access Account
- How to Check the Operating System Version on Your Device
- Printing ELL Resources