The Kids A-Z app gives students access to Learning A-Z resources on the go. The app is free to download, but to use it, teachers or caregivers must have an active license and a registered login for Raz-Plus, Raz-Kids, Foundations A-Z, Science A-Z, or Vocabulary A-Z.
Most issues with the Kids A-Z app can be resolved by uninstalling and reinstalling the app or by updating your device's operating system.
To uninstall:
Apple (iOS): Tap and hold the app icon until it wiggles, then click the X to remove.
Android: Select the Kids A-Z app from within the Application Settings and click Uninstall.
Kindle: Tap and hold the app icon until the menu comes up, then click Remove from Device.
To reinstall:
Visit the appropriate app store and download the app again.
To keep up with new technology, the following operating systems are required for the Kids A-Z app:
Apple iOS 12 or higher
Android 5.0 or higher
Kindle OS 5 or higher
Instructions for updating the operating system vary depending on your device, so if you aren't sure how to do so, please contact your device's manufacturer.
Additionally, we recommend 91MB free storage and 1GB RAM for the app to function optimally. This is the same for iOS, Android and Kindle.
If you continue to experience difficulties after updating the Kids A-Z app and your operating system, please proceed to connect to an agent for further assistance.