Skip to main content

How to Download Reports/Customer Data – User Guide for Teachers

Updated over a week ago

Overview

To ensure you retain access to your classroom data, please download your reports before your account is permanently deleted. If your account remains inactive for 45 days after all subscriptions and grace periods end, your data will be purged and become inaccessible.

Step-by-Step Guide to Download Reports

  1. Log In

  2. Access Reports

    • You’ll land on the Student Management dashboard.

    • Click on Reports.

  3. Set Filters

    • Adjust the Date filter to show data from the past year.

    • If you’ve used multiple products, change the Product filter to All.

      🔔 Note: Data is only retained for 365 days

  4. Download Data

    • Click the Ellipses (three dots) on the right side of the page.

    • Select Download All Filtered Data.

    • Your Student Usage Report will download automatically.

Did this answer your question?