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How to Download Reports/Customer Data – User Guide for Teachers

Updated over 3 weeks ago

Overview

To preserve your organization’s data, please download all necessary reports before account expiration. After 45 days of inactivity following the end of all subscriptions, applicable grace periods, or approved data extension periods have expired, or as noted in the contractual agreement, all account data will be permanently deleted.

Step-by-Step Guide to Download Reports

  1. Log In

  2. Access Reports

    • You’ll land on the Student Management dashboard.

    • Click on Reports.

  3. Set Filters

    • Adjust the Date filter to show data from the past year.

    • If you’ve used multiple products, change the Product filter to All.

      🔔 Note: Data is only retained for 365 days

  4. Download Data

    • Click the Ellipses (three dots) on the right side of the page.

    • Select Download All Filtered Data.

    • Your Student Usage Report will download automatically.

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