Overview
We are providing the following steps for customers to download their data before their accounts are permanently deleted. If a customer’s account has been inactive for 45 days after all paid and trial product subscriptions, applicable grace periods, or approved data extension periods have expired, or as noted in the customer’s contractual agreement, all account data will be purged from the system. After this, customers will no longer have access to their information. These steps ensure that customers know how to retrieve their account data before it is permanently deleted.
Downloading Your Report Data: A Step-by-Step Guide
The following steps will assist you in downloading your account data before it is permanently deleted. Please note: Reports must be downloaded before the account expires. Once the account expires and the 45-day countdown begins, you will no longer have access to reports.
For Teachers
Log in to your account by visiting www.Kidsa-z.com, click Teacher and use your login credentials.
You will be directed to the Student Management dashboard page of your account. From there, select Reports.
On the Reports page, adjust the Date filter to display data from the past year.
Note: Data is retained for a maximum of 365 days. If multiple products were purchased, ensure you change the product filter to All.
Select the Ellipses (three dots) located on the right side of the page, then select Download All Filtered Data.
The Student Usage report will automatically download to your computer.
For Administrators/License Coordinators
Log in to your account by visiting www.accounts.learninga-z.com, and enter your login credentials.
From the Account Management page, select Reports.
On the Reports page, choose the Report Type you want to download, then set the Date filter to display data from the past year.
Note: Data is retained for a maximum of 365 days. If multiple products were purchased, ensure you change the product filter to All.
Select the horizontal Ellipsis (three dots) located on the right side of the page, then select Download All Filtered Data.
The Report type that was selected will automatically download to your computer. If you need all report types, please repeat steps 3 and 4 for each report.