Skip to main content
All CollectionsTerms and Security
30-Day Money Back Guarantee

30-Day Money Back Guarantee

Updated over 2 months ago

We take pride in providing a quality product at a reasonable price. Our policy is to offer a full refund for online subscription licenses purchased within the last 30 days if you are dissatisfied with the resources or unable to use them.

Cancellation Process:

  • Cancellations must be requested via chat within 30 days of license activation.

  • The license(s) must not have been accessed numerous times.

  • To request a cancellation, click the chat bubble at the bottom right of the screen and include:

    • Username and full name of the subscriber

    • Product

    • Detailed reason for the refund request

  • Refunds will be issued according to the original payment method.

Recommendations:

  • Sign up for a two-week trial before purchasing to ensure compatibility with our websites and suitability of the resources.

Important Note:

  • The 30-Day Money Back Guarantee applies only to online subscription licenses purchased directly through Learning A-Z.

  • Purchases made through a third party must be refunded by that third party and are subject to their refund policy.

Did this answer your question?