We take great pride in supplying a quality product at a reasonable price. In general, it is our policy to provide a full refund for anyone who has purchased an online subscription license within the last 30 days and is either dissatisfied with the resources or has been unable to use them.
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Cancellations must be requested via chat within 30 days of license activation, and the license(s) cannot have been accessed numerous times. To request a cancellation, click the chat bubble at the bottom right of the screen and include the username and full name of the subscriber, product, and detailed reason a refund is being requested. Any refunds will be issued according to the original payment method.
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We highly recommend that you sign up for a two-week trial prior to purchasing to ensure your computer is compatible with our websites and that the resources are suited to your needs.
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Please note that the 30-Day Money Back Guarantee applies only to online subscription licenses.