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Missing or Lost Stars
Updated over a week ago

Common Cause:

  • Someone else logging into a student’s account and spending stars in the Raz Rocket or Avatar Builder.

Recommendation:

  • Assign unique, hard-to-guess passwords to each student.

  • If unique passwords are already in use, consider changing them.

    Replacing Missing or Lost Stars:

    From a Web Browser:

    1. Log in to Kids A-Z.

    2. Click My Classroom.

    3. Select the appropriate student(s).

    4. Click the speech bubble at the top of the student list.

    5. Record or type a quick note to the student in the Message area.

    6. Select from a range of stars to add (10 to 500).

    7. Click Send Message.

    8. Repeat as necessary for each student.

    From the Kids A-Z Mobile App:

    1. Open the Kids A-Z app.

    2. Tap Teacher.

    3. Enter your username and password and tap Log In.

    4. Tap My Classroom then select the appropriate student.

    5. Tap Send Message.

    6. Record or type a quick note to the student in the Message area.

    7. Select from a range of stars to add (10 to 500).

    8. Click Send Message.

    9. Repeat as necessary for each student.

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