If you think another Learning A-Z product might better suit your needs, we can apply the remaining value of your current subscription towards a new product.
Specific scenarios include switching between Reading A-Z and Raz-Kids, which is a common request.
Initiate a Transfer: To start a transfer or if you have any questions, please connect with an agent, and we’ll be glad to assist. The support team will verify your account details and process the transfer.
Cost Policy and Additional Payment Information: When transferring between Learning A-Z products with equal pricing—such as Reading A-Z and Raz-Kids—no additional cost is incurred for the remaining time on your license.
However, if the new product is priced higher than the eligible transfer amount, an additional payment is required before the transfer can be completed.
For specific transfers—such as upgrading from Reading A-Z to Raz-Kids or switching from Raz-Kids to Reading A-Z—please contact our support team to initiate the request. These transfers require verification of account details and confirmation of the switch. If the products are equally priced, no additional cost will be incurred.