This is likely caused by an outdated operating system or version of the app. We recommend uninstalling the Kids A-Z app, updating your operating system (if needed), and reinstalling the Kids A-Z app.
iPad: Click and hold app icon to remove.
Android: Select the Kids A-Z app from within the Application Settings and click uninstall.
Visit the appropriate app store and download the app again.
If you continue to experience difficulties after updating your operating system and Kids A-Z app, please contact us.
Return to Mobile App Home
Return to Help Home