This is likely caused by an outdated operating system or version of the app. We recommend uninstalling the Raz-Kids app, updating your operating system (if needed), and reinstalling the Raz-Kids app.
iPad: Click and hold app icon to remove.
Android: Select the Raz-Kids app from within the Application Settings and click uninstall.
Visit the appropriate app store and download the app again.
If you continue to experience difficulties after updating your operating system and Raz-Kids app, please contact us.
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